Liebherr Maritime Benelux BV (LMX) was founded in 2000 and currently consists of 40 professionals. They represent the maritime cranes division of Liebherr in the Benelux. The sales and service location in Antwerp has a team of 12 professionals and focuses on port equipment in Belgium, such as mobile harbor cranes and reach stackers. As Head of Customer Services in Belgium you will champion the customer service department. You report directly to the Managing Director of LMX and work closely with the manager of the sales team. As a team you will ensure the sales of new equipment and their related services to existing and new customers.
Liebherr was founded in 1949 by Hans Liebherr and has been a stable and reliable company for over 60 years. Thanks to the high equity ratio, broad product portfolio and reinvesting profit into the company, Liebherr is able to compensate for fluctuations in the market economy. The international group consists of 11 divisions with a wide range of products and services of cranes to automation and aviation. In 2015, the Liebherr group reached 9237 million euro turnover with 41.545 employees in over 130 companies. Liebherr is a family business with tradition where employees and customers can be confident that the Liebherr values are held true. Employees are involved in the family business. This fundamental approach affords the management the freedom to act self-dependently and is an expression of trust. Every individual feels accountable for the success of the company and benefits from it with a great deal of commitment and passion.
As a family-owned company, we aim for a high degree of freedom in all our decisions and actions. The basis for this is the financial independence achieved by sound business methods and retention of profits within the Group.
The Group’s policy of extensive diversification helps to make us independent of economic fluctuations in individual business sectors or markets. Another element in this autonomy is our mastery of core technologies in every detail.
We strive for close cooperation with our customers and business associates, based on loyalty and fair play. Rather than being content with short-lived success, we aim for a long-term relationship.
We supply products and services that create genuine added value and user benefit. Our policy is to be satisfied with our work only when the customer or business associate is satisfied. This has led to steady growth ever since 1949, when the first Liebherr company was established.
Liebherr stands for continuous innovation and successful ideas management on a large scale. What we have already achieved serves as a basis for improvements in every area of the Group’s activities.
We encourage our workforce to think creatively and are prepared to tackle even the most difficult technological challenges. Our decentralised corporate structure puts us in a position to react flexibly to competition in global market areas and to transform ideas rapidly into effective results.
Our aim is to achieve technological progress in the best interests of our customers. Every year we invest considerable sums in research and development, to put us in a position to explore new paths and set new trends.
We are fortunate to be able to rely on capable, highly motivated employees who remain loyal to us for many years and devote themselves enthusiastically to the Group’s interests.
To promote this situation, we create suitable overall conditions: secure jobs and a healthy working environment. The absence of unnecessary managerial levels encourages our staff to take on responsible tasks with ample freedom of action. We promote entrepreneurial initiative and offer our employees various basic and advanced training programmes.
Liebherr stands for diversity in the cultural area as well. The Group draws strength from close teamwork across national borders. Cooperation within our Group is founded on integrity, mutual respect, fairness and trust.
Our products and services must always measure up to the standards associated with the Liebherr name, and to which we give top priority: the best possible quality and effective support for our customer’s business activities. To ensure that our products are manufactured to this high quality standard, we invest unceasingly in the modernisation of our production facilities.
We promote awareness of quality – and insist on it both in our own work and the work we commission from our business associates.
As a family-owned company active throughout the world, we carry considerable responsibility for society and the environment. We are convinced that we shall only achieve long-term success if we remain aware of this responsibility in all our activities. Protection of humanity and the environment is of special importance in our business activities.
It means that our products and the processes used to manufacture them must be safe, efficient and environmentally acceptable.
Integrity has high status for us as a family-owned company. We undertake to apply fair business methods when competing on world markets.
The Liebherr Group’s long history of successful growth is due to a responsible, forward-looking business policy. One of our principles will therefore continue to be “thinking of tomorrow today”.
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